Forum Thread: How to Unlock My iPhone 5s

I received this phone in question from a friend. I would like to activate the phone under a new carrier but can't unlock for the new carrier to program it

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So you are saying you cannot unlock to home screen? If it has a password, you can wipe the phone and start fresh.

FYI: I'm 90% sure that if Find my iPhone is activated, you cannot wipe the phone without the iCloud password.

If you mean that you cannot unlock the screen and you do not know the password, you may need to factory reset it so that you can use it without entering passcode. I would like to recommend you a software called joyoshare ipasscode unlocker for iphone password removal.

Hope this post can help you.

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