At the outset AppleCare+ seems like an expensive option to tack onto your already pricey iPhone XS, XS Max, XR, or other model iPhone. When you dig deeper, however, you'll see that its intimidating price tag pales in comparison to the fees you'll have to pay if you end up having to repair your premium device outside its one-year warranty.
As durable as iPhones are with regards to daily use, they're far from indestructible. Since the iPhone 8 series and iPhone X, Apple has utilized metal-reinforced glass enclosures first seen on the iPhone 4. While they truly are a sight to behold, the 2018 iPhones are as prone to shattering on impact as its glass-encased predecessors.
Because of this, AppleCare+ has become an even more appealing option, as it gives you an added layer of protection and helps ensure you don't go broke if you break your $1,000+ device. So if you're still on the fence about buying AppleCare+ for that iPhone XS, XS Max, XR, or whatever you're planning on buying, keep reading further why Apple's protection plan is worth purchasing.
Before we dive deep into AppleCare+, please note that all the prices listed do not include taxes and fees, unless otherwise stated, and are subject to change without notice. Also, if you've purchased a device through the Apple iPhone Upgrade Program, AppleCare+ is required on all the devices listed. Finally, all the prices given were sourced from Apple's official site.
If you're not already familiar, AppleCare+ is a protection plan that further extends your iPhone's standard one-year warranty coverage. The regular one-year warranty that comes with your iPhone is pretty limited in scope and only covers defects. The warranty doesn't protect your device against physical damage resulting in accidents, however, and will incur Apple's standard rates when taken to an Apple location for servicing.
This is where AppleCare+ comes into play, and while it costs extra for two year's worth of coverage on your iPhone XS, XS Max, XR, or other iPhone model, you'll be better prepared if disaster strikes. With AppleCare+, you get an added layer of protection that 's separate from your warranty, and it not only gives you priority access to Apple experts, but also offers you significant discounts on repairs. The plan offers the following:
- Apple hardware coverage including physical damage due to accidents.
- 24/7 priority access to Apple Support.
- Software troubleshooting and support.
- Express Replacement Service.
Besides troubleshooting and repairs, AppleCare+ now comes with an optional plan that you can get to protect your iPhone XS, XS Max, iPhone XR, or other iPhone model against theft and loss. Aptly named AppleCare+ with Theft and Loss, the expanded protection plan offers all the provides a more streamlined service with regards to replacing your device if it ever gets lost or stolen.
- iPhone 7: $199.00
- iPhone 7 Plus: $249.00
- iPhone 8: $199.00
- iPhone 8 Plus: $249.00
- iPhone XR: $249.00
- iPhone XS: $299.00
- iPhone XS Max: $299.00
Using your carrier's insurance plan, you'd have to file all the necessary paperwork like police reports in order to process your claim. With AppleCare+ with Theft and Loss, however, replacing your lost and stolen device is much easier and only requires your device to have its Find my iPhone feature enabled at the time it was lost or stolen for verification purposes.
Apart from that, you'll also need to erase, disable, and transfer ownership of the lost or stolen iPhone before you're cleared to receive a replacement device. Once done, you'll have to finalize your claim the insurance company Assurant, which is the same procedure you'd go through if you filed a claim using your carrier's insurance plan.
Bear in mind that you'll still need to pay a deductible if you file a claim using your AppleCare+ with Theft and Loss plan to replace your lost or stolen iPhone. The deductibles for each iPhone model is as follows:
- iPhone 7: $199
- iPhone 7 Plus: $229
- iPhone 8: $199
- iPhone 8 Plus: $229
- iPhone XR: $229
- iPhone XS: $269
- iPhone XS Max: $269
AppleCare+ allows you to make up to two service claims a year, which can save you a ton of money if you're prone to breaking your device.
For example, if you repaired the screen on your iPhone XS or XS Max twice in one year, for $29 each using your AppleCare+ coverage, that would total $257 with the plan's $199 price tag tacked on. In comparison, out of warranty repairs done with Apple will run your $329 for the XS Max and $279 for XS for a single screen repair.
If you go the third-party route, these repair shops will charge you even more for the same service, and can range from $239 to $395 for an iPhone X screen replacement. This will cost you from $478 to $790 if you have to replace your screen twice. Here's the complete pricing for the orignal AppleCare+ plan, the one without theft and loss protection, irrespective of your carrier and your iPhone's storage capacity:
- iPhone 7: $129.00
- iPhone 7 Plus: $149.00
- iPhone 8: $129.00
- iPhone 8 Plus: $149.00
- iPhone XR: $149.00
- iPhone XS: $199.00
- iPhone XS Max: $199.00
Of course, having Apple perform a repair on an iPhone with more than one broken component can also cost you a pretty penny if done without AppleCare+. If you shatter the screen and the rear glass panel on your iPhone XS Max, for instance, Apple will charge you $549 to repair or replace the device, compared to $99 if you have an AppleCare+ plan.
Therefore, it goes without saying that if you have a poor track record in keeping your iPhone in good condition, an AppleCare+ plan is a must-have. If you want a detailed price list for the repair services that Apple charges, tap on the link below to find out more.
If you're unable to pay for either AppleCare+ or AppleCare+ with Theft and Loss upfront, Apple gives you the option to pay for the protection in monthly installments lasting up to for months. Just bear in mind that you'll be paying more due to the taxes and other fees tacked onto each monthly payment.
For example, paying the monthly fee of $12.99 for AppleCare+ with Theft and Loss to cover your iPhone XR will total $311.76 when all is said and done, compared to $229 (plus taxes) if you paid for the plan upfront. Even if taxes came up to 15% ($34.35), paying upfront for the plan will still be cheaper overall and total around $263.35.
- iPhone 7: $5.99 a month for AppleCare+, $9.99 a month for AppleCare+ with Theft and Loss
- iPhone 7 Plus: $7.99 a month for AppleCare+, $12.99 a month for AppleCare+ with Theft and Loss
- iPhone 8: $5.99 a month for AppleCare+, $9.99 a month for AppleCare+ with Theft and Loss
- iPhone 8 Plus: $7.99 a month for AppleCare+, $12.99 a month for AppleCare+ with Theft and Loss
- iPhone XR: $7.99 a month for AppleCare+, $12.99 a month for AppleCare+ with Theft and Loss
- iPhone XS: $9.99 a month for AppleCare+, $14.99 a month for AppleCare+ with Theft and Loss
- iPhone XS Max: $9.99 a month for AppleCare+, $14.99 a month for AppleCare+ with Theft and Loss
Please note that if you purchased your iPhone using Apple iPhone Upgrade Program, you will only be charged monthly for the total cost of the AppleCare+ plan divided by 24 months, because Apple doesn't charge more each month for AppleCare+ when on the IUP.
AppleCare+ coverage automatically kicks in the day you purchase the plan, which you can opt to buy for up to 60 days after you purchase your iPhone XS, XS Max, XR, or other iPhone model. So if you bought your iPhone on December 1, you have up until January 30 to buy AppleCare+ to further protect it. If you preordered your iPhone along with AppleCare+, the plan activates once you receive the device.
Without a doubt, repairing your iPhone at your neighborhood repair shop has its benefits, such as faster turnaround times and walk-in service without the need to schedule a consultation. Apple, on the other hand, is more methodical with servicing your iPhone and requires you to first start a service request and make an appointment beforehand.
However, you might want to reconsider before getting your iPhone repaired by a third-party technician, as these can cause headaches for you in the long run. In fact, the latest disaster to hit iPhones repaired via unauthorized vendors came in the form devices repaired using third-party screens that lost touch functionality after updating to iOS 11.3 ( with many reporting the issue as far back as iOS 11).
As it turns out, iOS 11 deemed third-party displays incompatible, resulting in the touchscreen failing to register touches. Apple has since patched this issue with iOS 11.3.1, though it remains a valuable lesson to let only Apple and Apple-authorized vendors repair your broken iPhone to ensure smooth sailing even long after its fixed.
Apple is notorious for having exceedingly long turnaround times for repairs it performs, and it's not unheard of for people to wait for hours on end while their device gets serviced. Thankfully, Apple has implemented a change to the way it performs diagnostics and repair which is sure to reduce turnaround times significantly.
In the past, Apple and Apple authorized service centers needed bulky electronic equipment to perform diagnostics on newly-repaired iPhones to check for full functionality before returning them to customers. 3D Touch (available on the iPhone 6S on up, minus the iPhone XR), in particular, relied on the calibration hardware to ensure it worked perfectly, which resulted in longer repair times.
Fortunately, Apple has ditched the expensive hardware its depended on for all these years for a more streamlined software-based diagnostic tool to properly calibrate sensitive components like Touch ID and will not only bring down prices but also streamline repairs for faster turnaround times. According to iMore, Apple recently made an official announcement to its service centers stating:
Apple is excited to announce that we have optimized iPhone display calibration to support your work in conducting an in store display repair.
Beginning September 17, 3D Touch Calibration Fixtures will no longer be required to complete display repairs for iPhone 6S and later. We have optimized the calibration process using software. This means we can now calibrate a repaired iPhone by simply connecting the device to (redacted) running our calibration and diagnostics, without the need to run it through a separate ?xture......Most importantly it will save time for you and our customers.
You don't need to go to an Apple Store to get the plan, and can do it either online or over the phone. To purchase AppleCare+ using either methods, you'll need to let Apple run remote diagnostics on your iPhone to make sure that it works as it should. In addition, you'll also need to provide either your iPhone's serial number or proof of purchase for verification purposes.
Although a little sketchy, it's still worth mentioning that you might still be able to get AppleCare+ either via online or over the phone even if your iPhone is physically damaged. If your iPhone's screen is cracked, for instance, there's a possibility of the damage going unnoticed during Apple's remote diagnostic process.
And if that turns out to be the case, you'll be able to purchase AppleCare+ right away and schedule a repair for your device at the nearest Apple location for a significant discount — minus the initial price for AppleCare+ itself, of course. In addition, your device will now be fully covered, giving you the ability to make up to two repair claims a year to ensure your iPhone never stays in a broken state for long.
As mentioned before, Apple gives you time to weigh whether you should get AppleCare+ for your iPhone, even after you've purchased the device. The company gives you up to 60 days to get the protection plan if you decide it's right for you. So if you purchased an iPhone XS Max on December 1, you have up until January 30 of the following year to get either AppleCare+ or AppleCare+ with Theft and Loss to protect your device.
AppleCare+ can be transferred, just not in the way you were hoping for. Unfortunately, you can't transfer an existing AppleCare+ plan from one iPhone to another, which means that you if decide to buy an iPhone XS, you'll need to purchase a whole new plan for it, as the existing coverage on your iPhone X will not carry over.
Instead, the transfer process basically covers ownership, with Apple giving you the ability to sell or give your device away with its protection plan intact. So if you give or sell your device to someone else, have the option of transferring the AppleCare+ plan to the new owner or cancel it outright and receive a partial refund (more on that below).
If you're paying for AppleCare+ on a monthly basis and transferred the plan to someone else, they'll have to pick up the tab in order to receive the remaining coverage. It's worth noting that to commence with the transfer process, you'll need to surrender paperwork like your AppleCare+ service contract, proof of purchase, and the Plan Confirmation, among others, to the new owner. Of course, you'll also have to contact Apple and notify the company of the change in ownership.
According to Section 9 of the terms of service for AppleCare+, your newly-transferred service plan will instantly cancel out if the owner fails to make a monthly payment. What's unclear, however, is who would receive the partial refund, if it's given at all. We contacted Apple to help clarify this matter, and are waiting for a response. We'll revisit this as soon as we have a concrete answer, so check back regularly.
Apple gives you the flexibility to cancel your AppleCare+ or AppleCare+ with Theft and Loss at any time without incurring any penalties. On the contrary, Apple will issue you a prorated refund for the time remaining on your coverage, provided you paid in full. For example, If you canceled your plan after exactly one year, Apple will give you a refund of about $100 (plus or minus some fees) for the time left on the basic plan.
If you're paying monthly, you can cancel your AppleCare+ simply by not paying the monthly due to automatically remove it, or contact Apple directly to cancel your plan in advance. If you choose the latter, your plan will terminate on the last day of the month for which you paid. According to Section 8.2 of the terms of service for AppleCare+:
Unless applicable local law provides otherwise, if you have made advance payments, cancellation will be deferred until midnight on the last day of the month for which the last monthly payment was paid. Your failure to timely and fully make any monthly payment will be deemed an expression of your intent to cancel your Plan consistent with the schedule described in this section.
Please note that if you're on the Apple iPhone Upgrade Program and are paying extra to have AppleCare+ with Theft and Loss on top of the complimentary AppleCare+ you already have, canceling the former will result in Apple issuing refunds (if any) to the bank that gave you the loan, as explained in Section 8 of iPhone Upgrade Program's terms and conditions.