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How to Get Back the Missing 'Message' Icon in iOS 11's Share Sheet

Sep 23, 2017 01:29 AM

Mobile device interface showing various app icons including Messages, Photos, and iCloud options.

Some iPhone users who updated to iOS 11 can no longer see the "Message" icon in the share sheet when in apps such as Photos, which means they can only text or iMessage an image from within the Messages app itself now. This is a bug with remote management software which will hopefully get fixed soon, but until then, the solution isn't pretty.

Why isn't it pretty? Because you have to delete the remote management profile off of your iPhone in order to do it. That means deleting apps such as MobileIron and VMware AirWatch along with any profiles visible in "General" from the Settings app.

For some of you who are using business iPhones, removing this software is not something you can do, so you'll just have to wait it out until a patch hits your device, I'm sorry to say.

If you've found another solution, make sure to let us know in the comments below!

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Cover photo by Justin Meyers/Gadget Hacks

The next big software update for iPhone is coming sometime in April and will include a Food section in Apple News+, an easy-to-miss new Ambient Music app, Priority Notifications thanks to Apple Intelligence, and updates to apps like Mail, Photos, Podcasts, and Safari. See what else is coming to your iPhone with the iOS 18.4 update.